At bv99, we take the privacy of every Pakistani player seriously. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information. We are committed to handling your data with transparency, care, and full respect for your privacy.
Six core principles that shape how bv99 collects, handles, and safeguards the personal data of every registered player.
bv99 does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used solely to provide and improve your bv99 gaming experience and to meet our regulatory obligations — nothing more.
All data transmitted between your device and bv99's servers is protected by 256-bit SSL/TLS encryption. Payment data processed through JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank integrations is handled via their own certified secure infrastructure.
We collect only the personal data that is strictly necessary to operate your bv99 account, verify your identity, process payments, and comply with applicable gaming regulations. We do not collect excessive or irrelevant data from Pakistani players.
bv99 retains your personal data only for as long as is necessary for the purposes it was collected, or as required by applicable gaming regulations and anti-money laundering (AML) obligations. Data no longer required is securely deleted or anonymised.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by bv99. Submit a written request to our support team and we will respond within a reasonable timeframe in line with applicable obligations.
bv99 operates under international gaming standards that include mandatory data protection and KYC obligations. Our data handling practices are reviewed regularly to ensure alignment with applicable regulatory requirements for online gaming platforms serving Pakistani players.
This Privacy Policy is issued by bv99 ("bv99", "we", "us", "our"), the operator of the online gaming platform accessible at bv99.buzz. bv99 acts as the data controller in respect of the personal data of registered players and site visitors, meaning we determine the purposes and means by which your personal data is processed.
bv99 provides online sports betting, live casino games, slot games, Teen Patti, and associated account and payment services to players across Pakistan — including those based in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities throughout the country.
This Privacy Policy applies to all personal data collected and processed by bv99 in connection with the bv99.buzz website, any associated mobile applications, and all related services and communications. By registering a bv99 account or using our services, you acknowledge that you have read and understood this Privacy Policy.
bv99 collects the following categories of personal data from players and site visitors:
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, photograph | Account registration, KYC verification, age verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Account communication, OTP delivery, support |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan), USDT wallet addresses, transaction history | PKR deposit and withdrawal processing, AML compliance |
| Gaming Data | Bet history, game sessions, wagering patterns, bonus usage, win/loss records | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Communications Data | Live chat transcripts, support emails, SMS content | Support delivery, quality assurance, dispute resolution |
We do not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is necessary for identity verification purposes.
bv99 collects personal data through the following means:
bv99 processes your personal data for the following purposes:
bv99 processes your personal data on the following legal bases:
Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn, and it does not affect processing that bv99 carries out on other legal bases (such as contractual necessity or legal obligation).
bv99 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. We share your personal data only in the following limited and controlled circumstances:
All third parties with whom bv99 shares personal data are contractually required to process that data securely and only for the specific purposes for which it was shared.
bv99 uses cookies and similar tracking technologies on the bv99.buzz website. Cookies are small text files placed on your device that help us provide a better, more personalised experience. bv99 uses the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing. Required for the platform to function. | No — essential to site operation |
| Functional | Remembering your language preferences, saving your game lobby settings, maintaining your login state. | Yes — via cookie preferences |
| Analytics | Understanding how players navigate the site, which games are most popular, and where technical issues occur. Data is aggregated and anonymised. | Yes — via cookie preferences |
| Marketing | Tracking engagement with bv99 promotional campaigns (where consent is given). Not used for third-party ad targeting. | Yes — requires opt-in consent |
You can manage your cookie preferences at any time via the cookie settings panel accessible in the footer of the bv99 website. Please note that disabling functional or analytics cookies may affect the quality of your experience on the platform.
bv99 does not use cookies to build advertising profiles that are sold to third-party marketing networks. Analytics data is used solely to improve bv99's own platform and services.
bv99 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While bv99 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your own account credentials and for notifying bv99 immediately if you suspect any unauthorised access to your account.
bv99 retains your personal data for the following periods, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML regulatory obligation |
| Transaction records | Duration of account + 7 years after closure | Financial record-keeping obligation |
| Gaming activity data | Duration of account + 3 years after closure | Regulatory compliance, dispute resolution |
| Support communications | 3 years from date of communication | Dispute resolution, quality assurance |
| Technical / log data | 12 months rolling | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 2 years | Proof of consent |
Where bv99 is required by law to retain data for longer than the periods stated above, the longer period shall apply. Where a legal dispute is ongoing at the time a retention period would otherwise expire, relevant data will be retained until the dispute is fully resolved.
As a registered bv99 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bv99 support in writing at with the subject line "Data Rights Request":
Request a copy of all personal data bv99 holds about you. We will respond within a reasonable timeframe.
Request correction of any inaccurate or incomplete personal data held by bv99 on your account.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Request that bv99 restrict processing of your data in certain circumstances while a dispute or query is being resolved.
Request a structured, machine-readable copy of personal data you have provided to bv99 for transfer purposes.
Object to processing of your personal data carried out on the basis of bv99's legitimate interests, including direct marketing.
bv99 will respond to all data rights requests within a reasonable timeframe. Where a request cannot be fulfilled — for example because it conflicts with a mandatory legal retention obligation — we will explain the reason clearly in our response.
bv99's services are strictly intended for adults aged 21 years and over. bv99 does not knowingly collect, process, or store personal data relating to individuals under the age of 21. If you are under 21, you must not register for or use bv99's services.
Where bv99 identifies or has reasonable grounds to suspect that a registered account belongs to an individual under 21, that account will be immediately suspended and all associated personal data will be securely deleted after any mandatory regulatory reporting obligations have been met.
Parents and Guardians: If you believe that a minor in your household has registered on bv99, please contact our support team immediately at so that we can take immediate action to close the account.
bv99 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new game launches, PSL cricket promotions, and other bv99 offers where you have opted in to receive such communications during registration or subsequently via your account settings.
You may withdraw consent for marketing communications at any time by:
Please note that opting out of marketing communications does not prevent bv99 from sending you essential transactional communications related to your account — such as withdrawal confirmations, security alerts, and KYC verification requests — as these are sent on the basis of contractual necessity rather than marketing consent.
bv99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable regulations, or platform services. When material changes are made, bv99 will notify registered players via the email address on their account or via a prominent notice on the bv99.buzz website prior to the changes taking effect.
The date of the most recent revision to this Privacy Policy is displayed at the top of this page. We encourage you to review this page periodically so that you remain informed of how bv99 handles your personal data. Your continued use of bv99 services following the effective date of any revised Privacy Policy constitutes your acknowledgement of those changes.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how bv99 has handled your personal data, please contact us through the following channels:
bv99 takes all privacy-related queries seriously and aims to acknowledge receipt of formal written complaints within 2 business days and to provide a substantive response within a reasonable timeframe thereafter.
For queries specifically about your data rights under Section 10, please include your registered email address and a brief description of your request in your message to help us locate your account and respond accurately.
Now that you understand how bv99 keeps your data safe, log in to your account and enjoy cricket betting, live casino, and slot games — all in PKR, all secured. 21+ only.
21+ Only. Play Responsibly. If gambling is affecting your life, visit our Responsible Gaming page.